Senior Roadside Technician - Walpole, MA | Massachusetts

Job Description

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Starting Pay: $28.00-$30.00/hr

The role of the Senior Roadside Technician position in our company can be broken down into one sentence: “An emergency response tire technician for semi-truck fleets”. To elaborate a bit further; when a customer has a tire related failure, a Technician is dispatched to the customer's location to repair or change the tire. This means that a Technician is expected to be roadside when performing their job duties. During times when there are no service calls pending, Technicians will be expected to help mount orders, clean and organize the shop, and other general duties as needed.

In addition to the primary roadside duties of the Senior Roadside Technician, you will be leveraging your extensive experience, and mentor new team members, ensuring they are well-prepared to perform their duties safely and efficiently.

Additionally, this role will act as a dependable resource for management, enhancing overall team performance and operational effectiveness.

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Shift Information: There is a mandatory on-call rotation. During a Technicians' on-call period, they are expected to run after-hours service calls at a 95% Accept rate, which includes weekends and nights. Time worked in after-hours service calls are paid in double-time with a minimum of 2 hours per call!! An example being if a Technicians accepts, arrives, and completes a call in 45min they will receive an additional 1 hr. 15 min of double time*** pay.

Benefits At-a Glance:

• Comprehensive benefits package: Medical, Prescription drug, Vision, Dental, Wellness Program, Life insurance, 401(k) with company matching , Paid vacation/Sick Pay and holidays, Tuition Reimbursement & Employee Discounts and Safe work environment
• On-going Training and further career advancement opportunities

Basic Requirements:

• Must have 2 years of previous commercial truck or emergency roadside experience 
• Valid driver's license and meet commercial driver qualification requirements
• Must be at least 21 years of age
• Legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:  

• High School Diploma or GED preferred
• Previous Commercial Service Tire experience
• DOT Certified

About the Role: What skills will you learn?  

• Servicing Commercial Tires including dismounting, mounting, and repairing any type of tire.   
• Perform match mounting, match mating dual assemblies, and radial runout as necessary.  
• Inflating of tires to prescribed PSI per load requirements.  
• Complying with OSHA regulations and safety requirements including; how wear proper PPE, use tire cages, and follow all other safety policies and procedures.  

 We encourage you to allow us to invest in your success as you invest in ours.

About Us:

We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE – ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear — which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets.

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